Relationship Marketing and More

Relationship Marketing and More

2014/04/04

Mutual Commitments

Morgan and Hunt (1994, p. 23) define Commitment as “the belief that the importance of a relationship with another is so significant as to warrant maximum effort at maintaining” and they consider it as like Trust an important dimension in the creation of the Relationship.


“Because commitment entails vulnerability, parties seek relationships with these who are trustworthy. Hence, trust is a strong contributor to commitment”.

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